Testimonials

A terrific property manager!

Thank you Joseph! You are a terrific property manager- I really do appreciate your responsiveness!! Your customer service is what we all hope for but rarely get. 

Thank you Joseph! You are a terrific property manager- I really do appreciate your responsiveness!! Your customer service is what we all hope for but rarely get.


 


Cassandra - Tennant

Best in the trade!

It has taken me many years to find this guy - Joseph El Fahkri - and he really is the best in the trade! Joe is really fantastic. He is thorough and pays attention to detail. He always answers his phone if he can. If not, he always returns your call asap. Joe always answers your emails too; and he is brilliant and friendly.

It has taken me many years to find this guy – Joseph El Fahkri – and he really is the best in the trade!  Joe will find you an excellent tenant.  Joe is most thorough in the selection process and will find you someone of not just excellent character, but someone who will be reliable, always pay on time, is clean AND, if they do any damage, Joe will make sure that they return your house to it’s original, pristine condition at their own expense.


Joe is really fantastic. He is thorough and pays attention to detail. He always answers his phone if he can. If not, he always returns your call asap. Joe always answers your emails too; and he is brilliant and friendly.


Joe will get you the best realistic price (a lot of agents give you false hope and then your property stays empty for ages) and there is no one who can get your house rented out to the right person at the right price faster. No one.


I can’t recommend Joe highly enough, Ian. I know you will be pleased.


 


 


Jim - Landlord

Within 10 days the property was leased to good tenants at a higher price than anticipated.

I recently engaged Joseph's services to lease out my property, knowing that my sister was very happy with his role in managing her unit for several years.  From day one when I first contacted him through to handing the property over, I have been really impressed with Joseph. He is a true professional - polite, prompt, diligent & an excellent communicator at all times. Joseph gave sound & supportive advice throughout, which helped reduce unexpected stress points. Thanks to Joseph's efforts, within 10 days the property was leased to good tenants at a higher price than anticipated.
Big thanks to Joseph, I know that I'll be recommending him & the team at Haughton Stotts to others in the future!

I recently engaged Joseph’s services to lease out my property, knowing that my sister was very happy with his role in managing her unit for several years.  From day one when I first contacted him through to handing the property over, I have been really impressed with Joseph. He is a true professional – polite, prompt, diligent & an excellent communicator at all times. Joseph gave sound & supportive advice throughout, which helped reduce unexpected stress points. Thanks to Joseph’s efforts, within 10 days the property was leased to good tenants at a higher price than anticipated.


Big thanks to Joseph, I know that I’ll be recommending him & the team at Haughton Stotts to others in the future!


 


Alison - Landlord

Wonderful team

Wonderful team of agents and staff. Extremely helpful and successful. Thank you for all the continuous help.

Wonderful team of agents and staff. Extremely helpful and successful. Thank you for all the continuous help.


Christina D.

Highly recommended

We would like to thank the guys @ Haughton Stotts Northcote Joseph El-Fahkri, Chris Janovski & Marina for their thorough and extensive search for our tenants 😃
It was an amazing service, very informative & great bunch of people to work with!!!
Highly Recommended 🙌

We would like to thank the guys @ Haughton Stotts Northcote Joseph El-Fahkri, Chris Dzanovski & Marina for their thorough and extensive search for our tenants 😃 It was an amazing service, very informative & great bunch of people to work with!!! Highly Recommended 🙌


Paul P.

Thank you Joe

Thank you for finding me tenants.  Excellent communication.  Would highly recommend Haughton Stotts Northcote to anyone looking for a real estate agent/team to manage their property.

Thank you for finding me tenants.  Excellent communication.  Would highly recommend Haughton Stotts Northcote to anyone looking for a real estate agent/team to manage their property.


Steve D.

Exceptional service

Haughton Stotts have managed my rental property over the past 6 years and the service they have provided has been exceptional. Caitlin who currently looks into matters of my property is very prompt and professional with all dealings that I have with her. Being in a different state, it is comforting knowing that our property is in the best of hands.

Haughton Stotts have managed my rental property over the past 6 years and the service they have provided has been exceptional. Caitlin who currently looks into matters of my property is very prompt and professional with all dealings that I have with her. Being in a different state, it is comforting knowing that our property is in the best of hands. I really appreciate Caitlin’s time in finding the best of tenants, providing detailed inspection reports (with photographs as well) and taking an active approach to resolving repairs and maintenance issues of the property. She is always accommodating and her caring approach humanizes property management and makes owning an investment property a pleasure rather than a stressful chore. Thank you kindly, Caitlin.


 


 


Premela P.

Happy to go the extra yard

As a landlord, you want the hassle of leasing out your property to be kept to a minimum, and that's what Caitlin provides. Unlike some agents we only hear from her when it is absolutely necessary, yet she is always available when we need her. Our experience with her managing our rental has been very positive and I'd recommend her to anyone wanting a reliable agent who is happy to go the extra yard.

As a landlord, you want the hassle of leasing out your property to be kept to a minimum, and that’s what Caitlin provides. Unlike some agents we only hear from her when it is absolutely necessary, yet she is always available when we need her. Our experience with her managing our rental has been very positive and I’d recommend her to anyone wanting a reliable agent who is happy to go the extra yard.


 


Chris & Marney B.

Peace of mind

Since changing over to Haughton Stotts Ivanhoe as my property manager, I now have peace of mind that the staff are working in my best interest as well as the interest of the tenant. They give positive advice and always look for the best solution possible to maintain fair and positive outcomes.

Since changing over to Haughton Stotts Ivanhoe as my property manager, I now have peace of mind that the staff are working in my best interest as well as the interest of the tenant. They give positive advice and always look for the best solution possible to maintain fair and positive outcomes. Caitlin has been an enormous help to me and I look forward to continuing my relationship with this office.


 


Pierina S.

An asset to Haughton Stotts

Caitlin is a very intelligent and helpful person in all aspects of  Property Management.  She works quickly at securing excellent tenants and is a wonderful liaison between landlord, tenant and trades.

Caitlin is a very intelligent and helpful person in all aspects of  Property Management.  She works quickly at securing excellent tenants and is a wonderful liaison between landlord, tenant and trades. Caitlin is also well-versed in legal aspects of her job.  She is highly capable and is able to manage competing priorities in very short time frames.  She is an asset to Haughton Stotts.


 


Elizabeth M.

Exceptional in all manners

She has been highly professional, punctual and diligent in all our dealings.  Her communication and prompt actions/responses is outstanding, which we value highly.

Paige Love has been exceptional in all manners and a pleasure to work with.


She has been highly professional, punctual and diligent in all our dealings.  Her communication and prompt actions/responses is outstanding, which we value highly.


We have worked with a number of great agents in the past, however Paige takes it to the next level, we consider her a genuine and very trustworthy professional.


A big thankyou from Bill & Connie for everything you have done for us thus far!


Bill & Connie

I frequently recommend Paige

I frequently recommend Paige to friends, family and colleagues with 100% confidence.‘

‘I was seeking a new property manager after experiencing a number of difficulties with my previous manager. Since the day that I met Paige I have experienced a quality of service and professionalism that I could only have dreamed of.


As a landlord that has been living overseas for almost 3 years, I require excellent communication and advice on any challenges that come up as part of the landlord experience and Paige never fails to exceed my expectations.


I frequently recommend Paige to friends, family and colleagues with 100% confidence.‘


 


Chris

A Big Thank You!

She has been highly professional, punctual and diligent in all our dealings.  Her communication and prompt actions/responses is outstanding, which we value highly.

Paige Love has been exceptional in all manners and a pleasure to work with.


She has been highly professional, punctual and diligent in all our dealings.  Her communication and prompt actions/responses is outstanding – which we value highly!


We have worked with a number of great agents in the past, however, Paige takes it to the next level.  We consider her a genuine and very trustworthy professional.


A big thank you from Bill & Connie for everything you have done for us thus far!


Bill & Connie - Landlords

Love for all her hard work

Paige not only displayed her expertise towards securing a tenant, but her hard work and perseverance ultimately paid off in the end.

Dear Chris,


I write this email to express my gratitude and sincere thanks to Paige Love for all her hard work and professionalism in securing a tenant at my property 24 Buttercup Grove, Bundoora.


Paige not only displayed her expertise towards securing a tenant, but her hard work and perseverance ultimately paid off in the end.  It is a pleasure to deal with Paige and I have no doubt that she is an asset to your business.


I look forward to continuously working closely with Paige and Haughton Stotts Real Estate in the future.


Thanking you once again!


 


Lou - Landlord

Quality of service & professionalism

I was seeking a new property manager after experiencing a number of difficulties with my previous manager. Since engaging Paige as our Property Manager I have experienced a quality of service and professionalism that I could only have dreamt of.

I was seeking a new property manager after experiencing a number of difficulties with my previous manager. Since engaging Paige as our Property Manager I have experienced a quality of service and professionalism that I could only have dreamt of.


As a landlord that has been living overseas for almost 3 years, I require excellent communication and advice on any challenges that come up as part of the landlord experience and Paige never fails to exceed my expectations.


I frequently recommend Paige to friends, family and colleagues with 100% confidence.


Chris - Landlord

Thank you

We write to express our thanks for the efficient way in which you arranged the letting of the above property. You kept us informed of process at every stage and your tenant selection was excellent.

We write to express our thanks for the efficient way in which you arranged the letting of the above property. You kept us informed of process at every stage and your tenant selection was excellent.


Thanks once again


John - Landlord

Conducted herself in a very professional manner

Our family have had a long association with Haughton Stotts over many years and most recently, Paige Love has taken on our property portfolio as Property Manager. Paige has conducted herself in a very professional manner and always handles situations as they arise, without delay.

Our family have had a long association with Haughton Stotts over many years and most recently, Paige Love has taken on our property portfolio as Property Manager. During this time, Paige has conducted herself in a very professional manner and always handles situations as they arise, without delay. Her communication skills in liaising with tenants, tradespeople and Landlords as well as her knowledge and ability to attend tribunal is impressive and we are confident that Paige continues to manage her allocated portfolio with commitment and consciousness in all aspects of her responsibilities.


           


The Patti Family - Landlords

 Such a lovely person

Paige has always been great to communicate with and has always tended to our requests and concerns. She was a huge help getting us into our latest rental, and went out of her way to get our application through.

Dealing with Paige at Haughton Stotts over the past year has been an absolute pleasure. Paige has always been great to communicate with and has always tended to our requests and concerns. She was a huge help getting us into our latest rental, and went out of her way to get our application through.  Such a lovely person.


Thanks Paige!


Marcia, Stuart & Jal - Tenants

An Absolute Delight!

Paige is an absolute delight to work with. I have been a landlord for many years and it is a rarity to have a property manager whose phone manner is friendly and who portrays her eagerness to assist me when I call.

Paige is an absolute delight to work with. I have been a landlord for many years and it is a rarity to have a property manager whose phone manner is friendly and who portrays her eagerness to assist me when I call. She never sounds stressed and I never feel like I am wasting her time.


Paige has always delivered when I’ve asked her to attend to tradespeople/inspections and there have been events where it was obvious she had my interests at the forefront of her mind.  I have never met Paige in person but feel like I’ve known her for years!  How often does a landlord get a progress text from his property manager at 7.30pm – only from Paige! If her commitment to me is anything to go by, every other landlord must be wrapped to have her looking after their investments.


Paige, keep it up – you will go far with that attitude of yours!


Ivan – (Landlord)

Their work is admirable

Stefan Dzanovski and Thomas Wood helped me to sell my property from in March of 2018. They have a lot of experience in this area, and their serious responsibility for their work is admirable. Whether it was windy and rainy, they kept on working to provide the best service for me.

I wish to advise that Mr. Stefan Dzanovski and Mr. Thomas Wood representing Haughton Stotts Ivanhoe helped me to sell my property from 17 Mar 2018.


They have a lot of experience in this area, and their serious responsibility for their work is admirable. Whether it was windy and rainy, they kept on working to provide the best service for me. They tried their best to help me achieve my goal. In this case they are professional and smart. I’m very thankful for their efforts and for achieving such a great result. If I was to buy another property,  I will come back and ask them.


Wei C.

We were delighted

We were delighted with the results of the sale and want to thank you most sincerely for the effort that you have put in conducting the sales campaign.

Dear Stefan,

We were delighted with the results of the sale and want to thank you most sincerely for the effort that you have put in conducting the sales campaign. Your organised and professional approach along with your excellent documentation and reports could not have been better.  The auction was conducted impeccably and your excellent auctioneering skills ensured a successful outcome.

We, of course, will continue to use your firm to manage out remaining properties and would like to express our appreciation to your property management team for their excellent services at all times.


John

No hesitation in engaging Haughton Stotts

We are clients of Haughton Stotts and have been for over 20 years. We have no hesitation in engaging Haughton Stotts advise us with the best method of selling when the time came for us to dispose of any of our properties. 

We are clients of Haughton Stotts and have been for over 20 years. We have no hesitation in engaging Haughton Stotts advise us with the best method of selling when the time came for us to dispose of any of our properties.

Stefan Dzanovski was assigned to oversee out selling campaign, we were delighted with his efforts and result at auction. We were extremely impressed with Stefan’s knowledge of the target market, promoting a high level of interest and competition which ultimately maximised our end result. Stefan was easy to deal with, friendly and helpful in keeping us informed throughout the entire campaign.

I have no hesitation in recommending Stefan Dzanovski and Haughton Stotts for any form of real estate sale or in managing your rental properties.


Julie

Dear Stefan

Thank you very much for your help in arranging the sale of my unit in Grandview Grove, Rosanna. The outcome was very satisfactory, and your help and advice throughout the process is greatly appreciated. I will be recommending you to any of my friends who need such services. 

Thank you very much for your help in arranging the sale of my unit in Grandview Grove, Rosanna. The outcome was very satisfactory, and your help and advice throughout the process is greatly appreciated. Your friendly manner and obvious competence gave me complete confidence from the beginning. My thanks for handling the auction process so well.  I will be recommending you to any of my friends who need such services.


A. Lee

Can only be described as commendable

As both a tenant and Landlord dealing with Paige Love, I can only say that I would highly recommend her services to fellow Melbournians seeking a trusted, friendly and professional individual in what is sometimes perceived as the “fickle” world of real estate

During the application process Paige delivered a level of service and efficiency that can only be described as commendable. I secured the property quickly and with relative ease, and found Paige to be the extremely efficient in handling all of my enquiries.


Although Paige was unaware of this at the time, I was also looking for someone to manage my property in Ivanhoe. It is a testament to Paige that I engaged her services to list my property, as my first-hand experience as a tenant gave me the confidence in knowing that she would manage my property with the same professionalism and

efficiency that I had received.


As both a tenant and Landlord dealing with Paige Love, I can only say that I would highly recommend her services to fellow Melbournians seeking a trusted, friendly and professional individual in what is sometimes perceived as the “fickle” world of real estate.


Bettina, Landlord & Tenant

A confident and professional style that we loved!

Selling a property can be a nerve wrecking experience at the best of times.  When we decided to sell, finding the right agent was out hardest decision.  I needed to be confident it would all go as smoothly as possible. We decided to go with Stefan Dzanovski as soon as we met him. He had a confident and professional style that we loved!

Selling a property can be a nerve wrecking experience at the best of times.  When we decided to sell, finding the right agent was out hardest decision.  I needed to be confident it would all go as smoothly as possible. We decided to go with Stefan Dzanovski as soon as we met him. He had a confident and professional style that we loved.

Needless to say our whole experience was great – the sales campaign was well-planned from the start.  We were constantly updated and always felt like Stefan had it all under control. It was great to rely on him. Not only did he take the stress out of the process, he made it enjoyable!  I would recommend Stefan and Haughton Stotts to anybody.


Erin M.

A better-than-expected price

Stefan Dzanovski of Haughton Stotts successfully managed the sale of my house in Eaglemont. They achieved for me a better-than-expected price. They conducted the auction with skill and competence, attended all of the inspection days punctually and, overall handled the entire process with expertise and professionalism. I would certainly call upon their capability again should I need it.

Stefan Dzanovski of Haughton Stotts successfully managed the sale of my house in Eaglemont. They achieved for me a better-than-expected price. They conducted the auction with skill and competence, attended all of the inspection days punctually and, overall handled the entire process with expertise and professionalism. I would certainly call upon their capability again should I need it.


Barry

Integrity and engaging style

Working with Stefan through the period leading up to an throughout the Sale of my Heidelberg Unit was fun, educational and enlightening. The final price at the auction was above my reserve, so I was happy with the end result. Stefan’s integrity and engaging style was evident and his passion shone through.

Working with Stefan through the period leading up to an throughout the sale of my Heidelberg Unit was fun, educational and enlightening. I particularly appreciated his friendly but professional manner and his continual contact via phone, email and in person to keep me up to date with the interested parties and their perceptions; as well as the overall market interest in my property.  This made the whole process easy and stress free. His well-honed sales expertise was unmistakable and showed through in our discussions regarding potential buyers and what my individual property had to offer in the market place. I especially enjoyed viewing the data that he was able to generate by using the latest technology, which I believe is an accurate tool to gauge the markets response. The final price at the auction was above my reserve, so I was happy with the end result. Stefan’s integrity and engaging style was evident and his passion shone through.


Claire L.

Professionalism & fantastic knowledge

I have no hesitation in recommending the team at Haughton Stotts Real Estate to prospective sellers to handle sale of their properties. I cannot speak highly enough of you, Stefan - being responsible for the successful sale of my house. Stefan, as a result of your excellent professionalism and fantastic knowledge you certainly are a credit to your profession. Thank you once again for a very happy sale.

This letter is to thank you and for the way in which you handled the recent sale of my property in Heidelberg Heights. I have no hesitation in recommending the team at Haughton Stotts Real Estate to prospective sellers to handle sale of their properties. I cannot speak highly enough of you, Stefan – being responsible for the successful sale of my house. You made the whole experience easy from start to finish. This was achieved with your calm reassurance and minimal stress. Your professional yet friendly manner made you very comfortable to deal with, and very approachable throughout the whole process.


Stefan, as a result of your excellent professionalism and fantastic knowledge you certainly are a credit to your profession. Thank you once again for a very happy sale.


Glennis

First class service

We were comfortable dealing with Stefan who we saw a genuine, straight-forward and sincere professional. Ultimately, we were thrilled with the result of the auction and Stefan's first class service all through the process and we are confident in recommending Stefan to anyone looking to sell their residential property in Melbourne. We felt genuinely supported by Stefan and it was clear from the outset that he would - and did - go the extra mile for us to ensure not just another transaction completion but that we would get the absolute best price possible, which we strongly believe we did. Thank you, Stefan.

My partner and I got a very positive and professional vibe from Stefan Dzanovski in our first meeting with him and after deciding to use his services for the sale of our home the accuracy of this first impression was confirmed time and again. Stefan was available and proactive throughout the marketing and open house period leading up to the auction. He demonstrated an impressive knowledge of the local area and market, and maintained a personal involvement through all of the key steps along the way – including the open houses. We were put at ease by Stefan’s ability to explain how the processes of the auction would work in particular, and by his reliable and high quality advice overall. We were comfortable dealing with Stefan who we saw a genuine, straight-forward and sincere professional. Ultimately, we were thrilled with the result of the auction and Stefan’s first class service all through the process and we are confident in recommending Stefan to anyone looking to sell their residential property in Melbourne. We felt genuinely supported by Stefan and it was clear from the outset that he would – and did – go the extra mile for us to ensure not just another transaction completion but that we would get the absolute best price possible, which we strongly believe we did. Thank you, Stefan.


Matt

Stefan went above and beyond

Stefan generated a number of prospective buyers through a successful marketing campaign that ultimately lead to an excellent sale price for my property at auction.   Haughton Stotts are a very professional organisation; whether it be managing property rental, body corporate or the sale of a property, I recommend Haughton Stotts in all of these areas.

I recently sold an investment property in Ivanhoe. A combination of unfavourable economic conditions and the price of a recently sold apartment within the same block of apartments implied a discount to our preferred sale price. I engaged Stefan from Haughton Stotts primarily because they performed a great job at managing my investment property and acting as Body Corporate for the apartments. Stefan went above and beyond what would be expected from a Real Estate Agent.  Unlike real estate agents I’ve dealt with in Melbourne, Sydney and Hong Kong, Stefan was very approachable and friendly. He worked hard to ensure that the management of the sale, inclusive of marketing, sourcing a conveyancer and regular feedback was done to a high standard. Stefan generated a number of prospective buyers through a successful marketing campaign that ultimately lead to an excellent sale price for my property at auction.   Haughton Stotts are a very professional organisation; whether it be managing property rental, body corporate or the sale of a property, I recommend Haughton Stotts in all of these areas.


Kylie